Safety & Accessibility

Access to FlyOver Canada

• The nearest covered parkade is located at the Convention Centre East at 999 Canada Place Vancouver, V6C 3C1.
• For direct access to FlyOver Canada, please follow the signs to the North of the parkade.
• From the elevator, guests can access Level A for purchasing tickets and Level M for the ride.

In addition to the Convention Centre parkade, there are many other parkades in the area and metered street parking is available for a maximum time of two hours.

Please be aware the area by the Convention Center and cruise ship terminal can be busy and typically operates high traffic throughout the day.

Accessible Parking

The Convention Centre East Parkade at 999 Canada Place Vancouver, V6C 3C1, has accessible parking spaces located close to the elevator and direct access to FlyOver Canada.

Guest Access

The attraction is accessible via an elevator, including the ride, shop, and cafe, with wheelchair access to all areas.

• Wheelchair spaces are available on the ride from the stationary flight deck.
• Guests with mobility issues can be escorted to the ride by our guest experience team.
• Assistance animals are welcome throughout the building, but not in the ride area during the ride.
• Low-level counter for service at the bar in Flying Whale Café.
• Elevator access at ground floor levels.
• Wheel chair accessible toilets are available on the ride entrance floor.

If you have any concerns about accessibility during your visit, please feel free to contact us.

Upon arrival at FlyOver Canada, inform one of our Guest Experience Guides of any assistance you may need. We would like to make your time with us as comfortable as possible. Contact us via the form below or call +1.604.620.8455.

Getting on the ride

At its core, FlyOver Canada features an amusement ride employing chairlift-style seats that lift guests up in the air. For safety reasons, in order to board the Ultimate Flying Ride, guests using wheelchairs must be able to transfer to the ride seating by themselves or with the assistance of a companion.

Guests who are unable to transfer from their wheelchairs may still enjoy the complete FlyOver Canada experience. We invite them to view the media of the main show from their wheelchairs (which remain stationary) on the flight deck.

In such circumstances, the guest will be accompanied by one of our team members on the flight deck for the 8-minute duration of the ride. For safety reasons, companions are unable to stay in this section of the ride. Companions may choose to wait in a specially designated area, or to go on the ride in a seat next to the wheelchair viewing area. Please note, if a paying guest requests with assistance from a companion, the companion’s ticket is provided free of charge.

Parent Swap

If a child is too small to ride, the group will split up into two groups. The first group will go and experience the ride and the second group will stay with the child and receive a Parent Swap ticket. When the first group exits, the second group will present the Parent Swap ticket and admissions to the scanner. While the second group experiences the ride, the first group will watch the child. Hence, the child will be supervised at all times by a parent or guardian.